DOMESTIC SHIPPING AND INTERNATIONAL SHIPPING

All orders, domestic and international, are processed and shipped up to 3 working days from the date when the order was placed.
Please note: If you have placed an order on Friday or over the weekend, it will be sent by Tuesday.
We don’t ship on national holidays or any other non-working delivery service day.
Domestic shipping (to Serbia) can take up to 3 days, while shipping to Europe can take up to 7 working days. Shipping to other continents can take from 7 up to 15 working days.
http://www.posta.rs is a delivery service that we use.
For English, please visit http://www.posta.rs/default-eng.asp.

RETURN POLICY

We will accept your returns within 30 days from your purchase in following situations:

  • The item(s) doesn’t fit right according to the sizing instructions provided,
  • The item has manufacturing faults and damages,
  • Or simply if you don’t like it anymore.

Until it’s received by Amoroso Clothing the condition of the item you are returning is your responsibility. Items that are damaged in transport are the responsibility of the selected courier service and we will not be held responsible for any item(s) damaged in transport, or any other damage applied to the item(s) before their arrival.

We will not replace items that have clearly been damaged from use, that are torn, stretched or stained. All products must be returned in their departure condition (from us) with the package case intact.

If in the meantime we run out of stock of the item that has been returned, we will offer you a coupon code, or any of the products from our store within the same price range of the item that’s the subject of the return.

All returns are subject to exchange for another size or product within the same price range, or a full refund excluding the shipping costs. Shipping costs will have to be covered by you, the customer, however, it is determined that the fault is our part (damaged or wrong item), the shipping costs will be covered by us. 
Please make sure to send us an email notification within 3 days upon the delivery date.

HOW TO RETURN OR EXCHANGE YOUR ORDER

1. Before returning an item please email us within 3 days upon the delivery date at hello@amorosoclothing.com explaining why you are returning it. 
2. Please send your return to us within 7 days of receiving an email from us, or up to 30 days upon your order arrival date. 
3. Send the item(s) in its arriving condition along with the original packing. 
4. All returns are to be addressed to: 

Ana Rakita, Amoroso Clothing
Omladinskih brigade 12, 11070
Novi Beograd, Serbia


HOW TO CANCEL MY ORDER

If your order has not started being processed, email us as soon as possible at support@amorosoclothing.com and we’ll let you know if your cancellation was successful. 
Please note that we will not be able to cancel your order once it is processed and shipped.